Website Maintenance
Ongoing security updates, daily backups, uptime monitoring & performance care — so your website stays fast, safe, and always online.
What's Included
- WordPress core, theme & plugin updates
- Daily automated backups with offsite storage
- Security monitoring and malware scanning
- Uptime monitoring with instant alerts
- Performance monitoring and optimisation
- SSL certificate monitoring and renewal
- Monthly website health reports
- Minor content updates (text, images)
- Emergency support and bug fixes
- Staging environment for safe updates
99.9%
Uptime SLA
< 2 hrs
Critical Response
Daily
Backup Frequency
4+
Years Experience
About This Service
A website is not a one-time project — it's an ongoing investment that requires regular maintenance to stay secure, fast, and effective. Many businesses neglect website maintenance until something breaks, which can result in costly emergency fixes, security breaches, or extended downtime.
Our maintenance service covers all aspects of website health: regular CMS and plugin updates, security monitoring and malware scanning, daily automated backups with offsite storage, uptime monitoring with instant alerts, and performance monitoring to catch slowdowns before they affect your users.
For WordPress websites, we carefully manage updates — testing them in a staging environment before applying to your live site to ensure nothing breaks. We maintain a complete change log so you always know exactly what's been done.
We also handle minor content updates and design tweaks as part of our maintenance packages, so you have a trusted technical partner who knows your website inside and out. Critical security issues are addressed within 2 hours, and regular updates within 24 hours.
Technologies We Use
The tools and platforms we use to keep your website secure, fast, and always online
Our 6-Step Maintenance Process
Onboarding Audit
Auditing your current website health, security status, plugin versions, and performing initial baseline optimisation before the plan begins.
Baseline Setup
Setting up uptime monitoring, automated backup systems, security scanning tools, and firewall configuration on your hosting environment.
Regular Updates
CMS core, theme, and plugin updates applied via staging environment first — ensuring nothing breaks on your live site before going live.
Security Monitoring
Continuous malware scanning, vulnerability detection, firewall management, and patching of any identified security risks.
Performance Checks
Regular PageSpeed and Core Web Vitals audits with micro-optimisations to maintain fast load times and stable ranking performance.
Monthly Reporting
Detailed monthly report covering all work completed, uptime statistics, security scan results, backup logs, and next-month recommendations.
Our Maintenance Solutions
Comprehensive website care to keep your site secure, fast, and running smoothly
WordPress Maintenance
Keep your WordPress site secure, updated, and performing at its best with regular care.
- Core & plugin updates
- Theme updates
- Security monitoring
- Daily backups
- Performance checks
WooCommerce Maintenance
Specialized maintenance for eCommerce stores with payment, inventory, and order systems.
- WooCommerce updates
- Payment gateway checks
- Order system monitoring
- Product page optimization
- Checkout testing
Security & Malware Protection
Proactive security monitoring and rapid response to threats and vulnerabilities.
- Firewall management
- Malware scanning
- Vulnerability patching
- Brute force protection
- Security hardening
Performance Optimization
Ongoing speed and Core Web Vitals optimization to maintain fast load times and rankings.
- PageSpeed monitoring
- Database optimization
- Cache management
- Image optimization
- Core Web Vitals audits
Emergency Support
Rapid response when critical issues arise — site down, hacked, or broken functionality.
- < 2 hour response
- Malware removal
- Backup restoration
- Bug fixes
- 24/7 availability (Premium)
Why Choose Our Maintenance Service?
99.9% Uptime SLA
We guarantee near-perfect uptime with proactive monitoring and instant alerts for any issues.
Staging-First Updates
All updates are tested in a staging environment first — nothing goes live until it’s verified safe.
Daily Automated Backups
Your site is backed up daily with offsite storage, so we can restore to any point quickly.
Proactive Security
Continuous malware scanning, firewall management, and vulnerability patching — not just reactive fixes.
Transparent Reporting
Monthly reports covering all work completed, uptime stats, security scan results, and recommendations.
Industries We Serve
Maintaining websites for businesses across diverse industries
What Our Clients Say
Real businesses protected and maintained by WebCraftera
“We were hacked twice on our own-managed WordPress site. WebCraftera cleaned the malware, hardened the server, and enrolled us in their maintenance plan. 14 months on, zero security incidents. Worth every rupee.”
Suresh Babu
IT Manager, GreenTech Exports · Coimbatore, India
“WebCraftera completely transformed our outdated site into a stunning WooCommerce store. Orders doubled within the first month and our PageSpeed went from 38 to 94. The team communicated throughout and delivered ahead of schedule.”
Priya Menon
Co-Founder, OrganicLeaf India · Bengaluru, India
“I've worked with several WordPress agencies over the years — WebCraftera stands apart. The custom theme they built is lightning fast, easy to edit, and has genuinely improved our lead generation. Excellent value.”
James Whitfield
Operations Manager, BluePeak Consulting · London, UK
Choose Your Plan
Month-to-month maintenance plans — no contracts, cancel anytime
Basic
Essential maintenance for small business and blog websites.
- Monthly plugin & core updates
- Weekly backups
- Uptime monitoring
- Security scan (monthly)
- SSL certificate monitoring
- Monthly health report
Standard
Full-service maintenance for growing businesses and WooCommerce stores.
- Everything in Basic
- Daily backups (offsite storage)
- Security scan (weekly)
- Minor content updates
- Priority email & WhatsApp support
- Performance check & optimisation
- Staging environment updates
Premium
Enterprise-grade care with emergency response and dedicated support.
- Everything in Standard
- Emergency support (< 2 hrs response)
- Speed optimisation (monthly)
- Dedicated account manager
- Detailed change log & audit trail
- Core Web Vitals monitoring
- Priority SLA
Pricing based on standard WordPress sites. Custom quotes available for large WooCommerce stores, custom apps, or complex multi-site setups.
Optional Add-On Services
Frequently Asked Questions
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